Insurance
Protecting your consignment - door to door
WHY SHOULD YOU INSURE?
Freight Services will do our best to ensure that your belongings arrive at your new home safe and sound, however they will pass into the hands of other organisations including shipping companies, airlines and handling agents. Most shipments arrive in good condition, but from time to time accidents do happen for a variety of reasons. It is for those reasons and because personal insurance policies are likely to provide very limited, if any coverage for belongings in transit, we strongly advise that you take out insurance. We offer an excellent policy to our customers.
WHAT DO I NEED TO DO?
You will need to complete an insurance proposal form and estimate the replacement values for the items in the country you are moving to. You can group certain kinds of items which individually which are not especially valuable. For example, children's toys, "kitchenware", etc.
REPLACEMENT VALUE INSURANCE COVERAGE
We offer a comprehensive insurance policy which is designed to cover a wide range of risks from the moment the packers arrive through to the delivery at destination, including cover for short term "storage in transit". The policy offers reimbursement for loss or damage to all or part of the consignment up to a nominated value.
ADDITIONAL INSURANCE OPTIONS TO SUIT YOUR NEEDS
As well as our standard policy, you can extend your insurance cover, including:
- Pairs and sets insurance - Additional protection of a complete pair or set if only one part of the set is damaged or lost.
- Mechanical and electrical derangement - Additional protection for the derangement of electrical and mechanical goods e.g. videos, hi-fi's and pc's
- Mechanical and mildew insurance - Additional protection against damage by mould and mildew
- Packing and shipping insurance - Recover your packing and shipping costs in the case of the complete loss of your shipment
- Storage extensions - this enables the transit policy to cover belongings in storage for periods beyond the basic policy terms and conditions.
CLAIMS SETTLEMENT
In the event of a claim and the insurance was purchased from our office, follow the claims procedures on the policy. We recommend you read and review the policies terms and conditions before the relocation. Generally speaking, claims should be lodged with a few weeks of delivery. Our office will assist you or the insurer as appropriate.
